Frequently Asked Questions

1. What products do you offer at Primo Gadgetry?

  • Primo Gadgetry specializes in a wide range of consumer electronics, including (but not limited to) smartphones, smartwatches, audio accessories, gaming gadgets, and more.

2. Are your products brand new and genuine?

  • Yes, all our products are brand new, genuine, and sourced directly from reputable manufacturers and suppliers.

3. How can I track my order?

  • Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment.

4. What payment methods do you accept?

  • We accept various payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options.

5. Do you offer international shipping?

  • Yes, we offer international shipping. Shipping costs and delivery times may vary based on your location.

6. What is your return policy?

  • Our return policy allows you to return items within a specified period from the date of delivery. Please check our "Returns and Exchanges" page for detailed information.

7. How do I contact customer support?

  • You can reach our dedicated customer support team by either using the "Chat with us" chat box or emailing us at mazzik1981@gmail.com. We strive to respond to all inquiries promptly.

8. Are there any promotions or discounts available?

  • Stay tuned for exciting promotions and discounts! Be sure to sign up for our newsletter to receive exclusive deals and updates on upcoming sales.

9. Can I change or cancel my order after placing it?

  • Once an order is placed, it enters our processing system quickly. Contact us immediately at mazzik1981@gmail.com, and we'll do our best to assist you.
10. Are my personal details secure when shopping on Primo Gadgetry? 
  • Absolutely! We prioritize the security of your personal information. Our website employs robust security measures to ensure your data is protected.

11. How long will my order take to arrive?

Feel free to reach out if you have any more questions or need further assistance. Happy shopping at Primo Gadgetry! 🛍️🔧